ShipStation has announced the launch of a suite of innovative features designed to help online businesses in the UK streamline their shipping processes, enhance customer experiences, and achieve new levels of efficiency.
“For over a decade, ShipStation has helped tens of thousands of businesses conquer the complexities of order fulfilment, turning shipping from a chore into a strategic tool that drives brand loyalty and growth,” said Alexander Stevenson, Chief Product Officer at Auctane.
“As demands evolve, we’re committed to continually advancing our solutions,” Stevenson continued. “We’re constantly impressed by the passion and valuable feedback from our incredible customer community, which directly influences our product development. With these new features, we aim to drive even more efficiency across our customers’ order management and delivery processes, streamline their backend operations, and unlock additional time and resources for them to focus on innovation in other areas of their businesses.”
ShipStation’s latest features include:
- Inventory Sync: Ensure accurate inventory levels across sales channels, eliminating unexpected backorders and accelerating order fulfilment.
- Deliver-by Date: See, organise, and prioritise shipments for on-time arrivals, exceeding customer expectations and meeting marketplace requirements like Shopify’s “Shop Promise” and Amazon Prime.
- Harmonisation Code Import: Automate the import of Harmonisation Codes from Shopify, eBay, and BigCommerce, simplifying cross-border shipping compliance and reducing customs delays.
- GlobalPost Carrier Integration: Leverage a new carrier for reliable, affordable international shipping, tracking, and customs clearance.
- Add-On Marketplace: Tailor ShipStation by selecting only the features needed. This marketplace expands functionalities through customisable integrations with 3PL providers, Cubiscan for dimensional weighing, dropshipping solutions, and more.
High Volume Plan
In addition to these new features, ShipStation released its High Volume Plan for retailers in Australia and New Zealand. This plan is tailored to meet demands of enterprise parcel delivery, with new levels of advanced automation and operational efficiency. High Volume
Plan users can also access ShipStation features such as:
- Shipping Strategies: Automated rate shopping that optimises shipping costs by comparing preferred shipping services and applying the lowest rate. This feature simplifies decision-making, ensuring cost-effective and efficient shipping methods for every order.
- Auto-Split: Automated order splitting to save time and eliminate manual entry errors, streamlining warehouse operations. This feature reduces processing times and improves overall efficiency by automating the splitting of orders into multiple shipments.
ShipStation plans to release new features and functionalities globally throughout 2024 and beyond.
Enterprise Times: What this means for businesses
Shipping is one of the unsung heroes of eCommerce. It is complex, requiring the coordination of multiple players and moving parts. They include confirmation payments, carriers, fulfilment and warehouse systems, and online tracking, to name a few. It covers the entire process of getting products from the virtual shopping cart to the customer’s doorstep. This is no small feat. Getting shipping right impacts two key business areas: customer experience and cost control.
Every day, tens of thousands of eCommerce businesses rely on carriers to solve the day-to-day challenges of importing orders and processing shipments. The marketplace is heaving with competing operators, platforms and solutions. So, ShipStation’s latest enhancements to its platform, streamlining Shipping Processes, is a step in the right direction. Any innovation that makes life easier for merchandisers and drives efficiencies for eCommerce businesses must be welcomed.
