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Boosting customer experience with AI-powered Chatbots - Image by Gerd Altmann from Pixabay

Boosting customer experience with AI-powered Chatbots

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It should come as no surprise that the buzzword "Customer Experience” - or CX - was born during the first eCommerce boom. The experiences...
Are you protecting your business from bots? (Image Credit: chiplanay from Pixabay )

Are you protecting your business from bots?

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The use of bots is on the increase. Bots are capable of automating repetitive tasks and speeding up the way organisations work. They are...
Acquisition Image : License: Creative Commons 3 - CC BY-SA 3.0 Creator: NY - http://nyphotographic.com/ Date first licensed: February 2016 Original Image: http://www.picserver.org/a/acquisition.html

ServiceNow acquires NLQ tech to make chatbots smarter

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ServiceNow has acquired FriendlyData in order to get access to its natural language query (NLQ) technology. No price was given for the deal but...
Duo Security investigates Twitter bots

Duo Security hunts Twitter Bots

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There is considerable attention on the problem of fake social media accounts. These accounts are enrolled into botnets that are used to push fake...
Distil Networks to fingerprint bots

Distil Networks to fingerprint bots

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Distil Networks has launched a hi-def fingerprinting solution to tackle the problem of bots. It intends to start: "actively pulling additional data from the...
Hey Xero announced at Xerocon South (Image credit Xero)

Hey Xero, the bots are coming!

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Xero announced a new chatbot at Xerocon South. This is not just about engaging with existing customers, Xero has also developed the bot to...
Distil Networks highlights the damage from web scraping

Web scraping bots are 46% of web traffic

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Distil Networks has released its latest report on web scraping. In "The 2016 Economics of Web Scraping” (registration required) it highlights the ease with which...
Bots Source Pixabay/alluregraphicdesign

Bots: will Sabot boom or crash

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Kriti Sharma is a Bot entrepreneur, evangelist and expert. Four years ago she helped to launch PingIt, the Barclays mobile payments app. Sharma has...
Bad bots love the cloud

Bad bots love the cloud

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Distil Networks has released its 2016 Bad Bot Landscape Report and it makes for somewhat depressing reading. Subtitled The Rise of Advanced Persistent Bots...

ERP: K8 helps Botswana Auto Express

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Botswana Auto Express (BAE) has chosen KCS ERP solution K8 to help expand their business.  KCS already have a distribution partner in Botswana IT...
Business Tip Image by Pete Linforth from Pixabay

How do you avoid negative impact from M&A on your sales team?

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A tip by Patrick McCarthy of @Precisely about the impact of M&A on #sales & #marketing. Its not so much the integration process but the #acquisition #strategy

LATEST NEWS

Doors Appointment Image by Esa Riutta from Pixabay

Agiloft marks end of founder era

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Agiloft has announced that founder Colin Earl retired as Chief Technology Officer in July and is replaced by John Pechacek. Earl will remain active...
BigCommerce (credit image/Pixabay/nattanan23)

BigCommerce and Affirm expand partnership to offer Pay-Over-Time solution

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BigCommerce has expanded its multi-year partnership with Affirm the payment network that empowers consumers and helps merchants drive growth. BigCommerce merchants of all sizes...
revolving door Image credit Pixabay/Hans

Has Pega made move to mitigate internal issues with L&D+DEI&B appointment?

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The acronyms continue to grow in length, but Pega announced the appointment of its first vice president of learning, development, and diversity, equity, inclusion,...
Riskified (credit image/Pixabay/JoshuaWoroniecki)

eCommerce merchants open-up about their PSD2 reality

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A new study has revealed that nearly half of European and UK-based eCommerce merchants are still struggling to comply with the Second Payment Services...
Do you have the right data framework for your application platforms? (Image Credit: Nick Fewings on Unsplash)

Do you have the right data framework for your application platforms?

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Organisations are overwhelmed with data, but many of them struggle to get the best from it. The problem is not just about the volume...
Cybersecurity Supply Chain Image by CoolVid-Shows from Pixabay

AuditBoard launches third-party Risk Management platform

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AuditBoard, a leader in audit, risk and compliance management, has released a new Third Party Risk Management solution. This new feature strengthens the existing...
Rings integration Image credit Pixabay/The DigitalArtist

Zellis teams up with Cornerstone HR; advantage whom?

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Zellis has announced the availability of a new connector with Cornerstone HR. The connector, listed on the Zellis Marketplace, will integrate the Zellis Payroll...
Business Tip Image by Pete Linforth from Pixabay

How do you make remote working effective at a growing company?

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This is the 37th in a series of business tips from industry leaders that Enterprise Times has interviewed. Earlier this year, Enterprise Times spoke...
Blueprint Architecture Construction Image by Anja-#pray for ukraine# #helping hands# stop the war from Pixabay

Linarc releases new construction management software

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Every building can be designed as a series of lines and arcs. This is the premise behind the name, Linarc, a newly launched construction...
Axio raises $23 million in Series B investment (Image Credit: Viacheslav Bublyk on Unsplash)

Axio raises $23 million in Series B investment

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Axio has raised $23 million in a Series B investment round. It brings the total raised by the company to $30 million. The investment...

Pricer Research shows UK retailers digitalising high street stores

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The squeeze on stores, which is putting pressure on bricks-and-mortar estates to perform more digital roles and support eCommerce operations, is accelerating UK retailers'...
Acquisition by insightsoftware or Dundas Image Credit PixabayTumisu

insightsoftware acquires another embedded analytics startup, Dundas

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insightsoftware has made another acquisition. It has acquired Canadian analytics and data visualisation firm Dundas Data Visualization, Inc. The intent is to help strengthen...
DRINKS (credit image/Pixabay/Holgi)

DRINKS and Shopify Partner to support tax configuration for wineries

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DRINKS, the leader in eCommerce alcohol have announced a partnership with Shopify to introduce a regulatory solution that allows US wineries and retailers. For...
Blockchain Catch-up

Charles Brett’s Blockchain Catch-up 2022-Week 32

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This is Charles Brett's start-of-the-week Enterprise Times ‘blockchain catch-up’ 2022-Week 32. Necessarily it is idiosyncratic and selective. It is not intended to be comprehensive but...